Your privacy matters to us. This Privacy Policy explains exactly what personal data bro55 collects from players in Indonesia, how that data is used and protected, who it may be shared with, and what rights you hold over your own information. Please read this document in full before creating your account.
Our Privacy Commitments
We believe every player deserves to know how their personal information is handled. Here are the six core principles that guide our data practices.
All data transmitted between your browser and bro55.ws is encrypted using industry-standard TLS/SSL technology. This protects your personal details, account credentials, and financial transaction data from interception at every point in transit.
bro55 collects only the personal data strictly necessary to operate your account, process your transactions, and fulfill our compliance obligations. We do not collect data for its own sake, and we do not sell your personal information to third parties for marketing purposes.
Registered players have the right to access, correct, export, and request deletion of their personal data held by bro55, subject to our legal retention obligations. Submit a data request at any time by contacting our support team.
Your data is never sold, rented, or traded to external marketing companies. We share data only with regulated partners — KYC verification providers, licensed payment processors, and fraud prevention services — who are contractually bound to handle it securely.
bro55 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable regulations. Account data is retained for a minimum of five years following account closure to meet anti-money-laundering record-keeping requirements.
In the unlikely event of a data security incident that affects your personal information, bro55 commits to notifying affected players promptly and taking all reasonable steps to contain the breach, investigate its cause, and prevent recurrence.
In this Privacy Policy, the following terms have the meanings set out below:
bro55 acts as the data controller in respect of all Personal Data collected from Players through the Platform. As data controller, bro55 determines the purposes for which Personal Data is collected and the means by which it is processed.
bro55 operates as an internationally licensed online gambling platform. While the Platform is made available to players located in Indonesia, the Platform is operated from outside Indonesia's territorial jurisdiction. Indonesian residents who use the Platform acknowledge that their Personal Data may be processed in the jurisdiction where bro55 holds its operating license.
Questions about your data? Contact bro55's data support team at [email protected]. We aim to respond to all data-related inquiries within 72 hours.
bro55 collects the following categories of Personal Data from Players. The specific data points collected depend on how you interact with the Platform — for example, a guest visitor will have less data collected than a fully verified, active player.
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP / passport) | Account registration & KYC verification |
| Contact Data | Email address, Indonesian mobile phone number, residential address | Account registration |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, transaction amounts in IDR | First deposit / withdrawal request |
| Gaming Activity Data | Bet history, game sessions, win/loss records, bonus usage, wagering patterns | Ongoing during platform use |
| Technical Data | IP address, device type, operating system, browser type and version, session timestamps, referring URL | Each platform visit |
| Communication Data | Live chat transcripts, support email content, submitted complaint records | When you contact support |
| KYC Document Data | Scanned or photographed copies of KTP, passport, or driving license; utility bills; bank statements | KYC submission |
What we do not collect: bro55 does not collect full credit or debit card numbers. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless directly relevant to a responsible gaming assessment conducted at your request.
bro55 collects Personal Data through the following channels:
The majority of Personal Data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a promotional survey. You are in control of what you submit through these channels.
When you visit bro55.ws, our servers and analytics tools automatically log Technical Data, including your IP address, device identifiers, browser type, and page interaction data. This data is collected using server logs, cookies, and similar tracking technologies. See Clause 10 for full details of our cookie practices.
In certain circumstances, bro55 may receive Personal Data about you from regulated third parties. For example: KYC verification providers may return identity confirmation status and fraud risk scores; payment processors may return transaction status confirmations; and fraud prevention databases may flag account activity for review. bro55 does not purchase personal data from data brokers or marketing list providers.
bro55 processes your Personal Data for the following purposes only. We do not process your data for any purpose beyond those listed below without first obtaining your explicit consent:
bro55 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:
bro55 does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. We share Personal Data only in the following limited and controlled circumstances:
To verify your identity and age, bro55 works with regulated KYC verification partners. We transmit your identity data to these providers solely for the purpose of identity confirmation and fraud risk assessment. These providers are contractually prohibited from using your data for any other purpose.
To process deposits and withdrawals in IDR via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), bro55 shares the minimum financial data necessary to execute each transaction with the relevant payment service provider.
bro55 uses third-party fraud prevention and cybersecurity services to protect the Platform and its players. These services may receive Technical Data and behavioral data to support real-time fraud detection. Data shared with these providers is processed under strict data processing agreements.
bro55 may disclose Personal Data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by applicable law, a valid court order, or a legitimate regulatory request. Where legally permissible, bro55 will notify the affected player of such a disclosure.
In the event of a merger, acquisition, or sale of all or part of bro55's business, Personal Data held by bro55 may be transferred to the relevant successor entity as part of the transaction. Players will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
Not shared: bro55 does not share your Personal Data with advertising networks, social media platforms, data brokers, or any other third party for the purpose of targeting you with third-party marketing content.
bro55 retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable regulations and our licensing obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | 5 years from account closure | Anti-money-laundering compliance |
| Financial Transaction Records | 5 years from transaction date | Regulatory record-keeping |
| KYC Documents | 5 years from account closure | Regulatory requirement |
| Gaming Activity Logs | 3 years from last activity | Responsible gaming monitoring |
| Support Communication Records | 3 years from last interaction | Dispute resolution |
| Technical / Server Log Data | 12 months | Security & fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent management compliance |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized so that it can no longer be attributed to an identifiable individual.
bro55 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
Your responsibility: While bro55 takes extensive measures to protect your data, the security of your account is a shared responsibility. You must maintain the confidentiality of your login credentials and use a strong, unique password for your bro55 account. Never share your username or password with any third party.
bro55 uses cookies and similar tracking technologies on the Platform. This section explains what cookies we use, why we use them, and how you can manage your preferences.
Essential cookies are strictly necessary for the Platform to function. They maintain your login session, remember your account preferences, ensure secure navigation between pages, and enable core game functionality. Essential cookies cannot be disabled without significantly impairing your experience on the Platform.
With your consent, bro55 uses analytics cookies to collect aggregated, anonymized information about how players navigate the Platform. This data helps us understand which pages and games are most popular, identify technical issues, and improve the overall player experience. Analytics data is not linked to your individual identity.
Functional cookies remember your personal preferences — such as your preferred display language and interface settings — so that the Platform behaves consistently across your sessions. These cookies enhance convenience but are not strictly essential.
You can manage non-essential cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies may prevent you from logging in or using core Platform features. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
As a registered Player on bro55, you have the following rights in relation to your Personal Data. To exercise any of these rights, contact us at [email protected]. We will respond to all data rights requests within 30 days of receipt.
No fee applies: bro55 does not charge a fee to process data rights requests. In exceptional cases where requests are manifestly unfounded or excessive, bro55 reserves the right to charge a reasonable administrative fee or to refuse the request, with written explanation.
bro55 operates a strict 21+ age policy. The Platform is not intended for, and must not be accessed by, any individual under the age of 21. bro55 does not knowingly collect Personal Data from individuals under the age of 21.
As part of the account registration and KYC verification process, bro55 verifies the age of all Players before permitting access to real-money gaming. Any account found to belong to an individual under the age of 21 will be immediately closed, all funds held within the account will be handled in accordance with applicable regulations, and all data associated with the underage account will be securely deleted.
Parents and guardians: If you believe that a minor under your care has registered an account on bro55, please contact us immediately at [email protected]. We will investigate and take all appropriate action, including closure of the account and deletion of associated data, as a matter of priority.
bro55 is an internationally operated platform. In the course of providing services to players located in Indonesia, your Personal Data may be transferred to and processed in jurisdictions outside Indonesia, including the jurisdiction in which bro55 holds its operating license and the locations of our Third-Party Partners.
bro55 ensures that all international transfers of Personal Data are conducted under appropriate safeguards, including contractual protections equivalent to those applied within Indonesia. Where Personal Data is transferred to a Third-Party Partner located in another country, that partner is required by contract to implement data protection standards consistent with those described in this Privacy Policy.
By creating an account on bro55 and using the Platform, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions outside Indonesia as described in this Clause.
bro55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable regulations, or the services we offer. Material changes to this Policy will be communicated to registered Players via email or via a prominent notice on the Platform at least seven (7) days before the amended Policy takes effect.
The "Last Reviewed" date displayed at the top of this page will be updated each time a revision is published. We encourage you to review this Policy periodically. Your continued use of the Platform following publication of an amended Policy constitutes your acceptance of the updated terms.
Previous versions: If you require a copy of a previous version of this Privacy Policy for reference, contact us at [email protected] and we will provide it upon request.
If you have any questions, concerns, or requests relating to this Privacy Policy or bro55's handling of your Personal Data, please contact us using the details below. Our support team is available 24 hours a day, seven days a week.
Data Inquiries & Support: [email protected] (plain text — not a clickable link)
Live Chat: Available directly on the Platform — click the live chat icon on any page of bro55.ws for the fastest response.
Response Time: Data rights requests and privacy inquiries are typically acknowledged within 24 hours and fully responded to within 30 days of receipt.
For formal complaints about bro55's data handling that have not been resolved through our customer support process, you may escalate your complaint to the data protection authority in the jurisdiction where bro55 holds its operating license. Please request escalation details from our support team if required.
Your Privacy Is Protected
Now that you understand how bro55 handles your personal data, explore everything the Platform has to offer — from live sports betting on BRI Liga 1 to hundreds of premium slot titles.